This policy reflects our processes and philosophy of our business. As a business like yourself, we are bound by the Federal Privacy Act and the National Privacy Principles. We are committed to protecting your privacy, whether you are a client of DEFINE Initiatives or not.

 

Information Collected
You will know what information we collect and you have told us your preference of how we communicate with you. Define Initiatives and our associated partners will only use personal or business information you have supplied so we can fulfil our regulatory obligations, keep you informed on relevant products and services, maintain our business processes as it relates to you, perform financial transactions and provide better customer service. We use this information in ways that it is necessary for us to conduct business with you and includes website maintenance, customer support, product management and promotion.

Website Maintenance
Define Initiatives will continue to develop meaningful services for you via our web site. We may have links to other sites which are beyond our control. We cannot vouch for the privacy policy and practice of these non Define Initiatives sites.

 

Customer Support
Your registration links your product registration to your contact details. This enables the Define Initiatives team to provide you with quality customer support.

 

Promotion
As we develop new and improved business solutions, we will notify you of these services and any offer. You can contact us if you do not wish to receive this information.

 

Protecting your Information
The team at Define Initiatives understand the importance of your privacy and confidentiality. We have policies, procedures and training to reinforce this as a business priority. If you are provided with a password or registration code, it will be your responsibility to keep your username and password secret so that they cannot be used by anyone else.

 

Contacting Us
Please contact us if you require to change or correct information or if you have any questions or complaints concerning this privacy policy or the information collection practices of Define Initiatives.
The Privacy Officer, PO Box 934, Nerang Post Shop QLD 4211